Privacy Policy
Last updated: July 2026
This Privacy Policy explains how Medika Web ("we") collects, uses, and protects personal information when you visit our site or contact us. We are the data controller under GDPR and a "business" under CCPA/CPRA.
1. Information we collect
- Information you provide: name, email, practice type, and message via contact form.
- Technical data: our host logs IP, browser, pages visited, and timestamps for site delivery and security.
No advertising or analytics tracking cookies are used. See Cookie Policy.
2. How we use your information
- To respond to your enquiry and provide requested services.
- To operate, secure, and maintain the website.
- To comply with legal obligations.
3. Legal bases (GDPR)
- Consent and/or pre-contract steps when you contact us.
- Legitimate interests: site operation, security, and responding to enquiries.
- Legal obligation: retaining/disclosing data as required by law.
4. Who we share data with
We use trusted processors acting on our instructions:
- Cloudflare: hosting, CDN, and security.
- Resend: delivers contact-form emails to us.
- Google LLC: web font delivery.
- Cal.com: scheduling (only via booking calendar).
We do not sell or share data for cross-context behavioral advertising.
5. International transfers
Based in the EU, serving US clients; data may be processed in the EU/US with safeguards like SCCs.
6. Data retention
Contact-form data is kept only as long as needed, then deleted or anonymized.
7. Your rights (GDPR)
EU/EEA/UK residents: rights to access, rectify, erase, restrict, object, and port data. You may complain to your supervisory authority.
8. Your rights (California — CCPA/CPRA)
California residents: rights to know, delete, correct, and opt out of "sale" or "sharing." We do not sell/share data and will not discriminate for exercising rights.
9. How to exercise your rights
Email info@medikaweb.com; we respond within legal timeframes.
10. Changes to this policy
This policy may be updated. The "last updated" date shows the latest version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com